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How can I collect my passport?

The passports can be collected when you are notified online on your personal account page and by SMS.

Passports can be collected in TLScontact Visa Application Centres during the opening hours .

Documents required for passport return:

  •  By applicant:
  1.  Visa Application Checklist (obtained upon submission of your visa application at Visa center), original
  2.  ID card of applicant (or legal guardian of minor applicant), original and copy

Important:

Minor applicants under 18 years old cannot pick up passport by themselves. Parents/legal guardian must present family relationship proof (original and copy) besides above mentioned documents.
If represented by a third party, please refer to the reminder here below.

  • If represented by a third party:
  1. Visa Application Checklist (obtained upon submission of your visa application at Visa center), original
  2. Authorization letter signed by applicant (or legal guardian of minor applicant), original
  3. ID card/passport of representative, original and copy
  4. ID card/passport of applicant (or legal guardian of minor applicant), copy
  5. For minor applicant: copy of family relationship proof between minor and legal guardian signing authorization letter for picking up minor’s passport

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