Contact Us

Get in touch with our Call Centre:

You can contact us on the following number:
Hotline: +44 20 3040 0460
This service is available from Monday to Friday from 8.30 to 16.30.

Please have your TLScontact application reference number ready. This can be found on your appointment booking confirmation letter or after logging into your account on our website.

Please note that our hotline operators can only provide standard answers, based on information published on official websites.

Due to high call volumes, we invite you to consult the relevant online resources before contacting us. These include:

• The latest travel restriction rules, available on the official website of the Consulate General of France in London;
• Information on the visa category that suits your purpose of travel, plus the relevant supporting documents, available on the France-Visas Website;
• Please note that you can download the list of relevant supporting documents together with your visa application form after you have completed your online registration on the France-Visas website;
• Information on the visa application process;
• Information on specific requirements for your visa photo.

Visa rejections :

If you have a question about why your visa application has been rejected by our visa centre, please refer to our FAQ section for more information.

Online message :

Please contact us by filling out the form below.

Due to high demand, please note that there may be a delay in receiving an answer to your inquiry.

• If you are applying for ‘Form Filling Assistance’ service, please provide your full name, phone number, email address and your visa type in the inquiry message.

Thank you for your understanding and please accept our apologies for any inconvenience caused.