Please read the information below carefully to find answers to your questions.
Before applying for a visa you must make sure that your passport is valid:
Visa applications for France are now received by TLScontact, except for some categories that are still received by the Consulate General of France in Indonesia directly.
You may only submit your visa application within 6 months before your date of departure. We recommend that you apply between 90 days and at least 20 working days before the date you intend to travel.
Visa processing times are outside TLScontact’s control, and can vary according to several factors, such as the visa type and the time of year you apply. Certain visa types require special checks, which may extend the processing time.
We recommend that you submit your visa application as soon as you can, to allow enough time for processing before you travel. For more details please refer to the official guidance on the France Visas website.
To apply for a visa, you should find more details on our procedure page.
Personal appearance is mandatory for all visa applicants, unless you are exempted from biometric data capturing.
Personal appearance is mandatory for all long stay and overseas French territories (DROM / CTOM) visa applicants even if they have a previous Schengen visa delivered within 59 months.
Click here to download the format for the authorization letter demanded by the Embassy for all visa applications submissions, done in your name, by a third party.
In general, everyone is required to enroll biometric information (10 fingerprint and digital photo); only applicants who are within the following categories will be exempted:
Applicants need to provide a photocopy of this visa sticker as a proof. However, the local consular authority may request you to submit the biometric data again.
To know more about the Visa information system (VIS), please visit the following link.
You can find more detail information on how to take an appointment on TLScontact website here.
Visa application forms can be found on France-Visas website.
In order to apply for a French Spouse visa, it is mandatory for applicants to provide the following documents:
In order to obtain the first document, you will need to submit a request through the service-public.fr website on the following link:
The Embassy may request you to provide additional documents or information, according to your personal situation, even after you have submitted your application at TLScontact centre. Please note that any additional document, which is not required in the basic list according to your type of visa, must also be accompanied with a certified translation into either English or French if it is in any other language.
The two photographs required for any visa application must be:
For more information, please visit the link here.
Due to a regulation of the European Union (Decision 2004/17/CE of December 22nd 2003), there is a requirement to hold travel insurance, which is a compulsory document.
The travel insurance should be*:
Your travel insurance must be valid with a minimum cover of EUR 30,000.00 in order to face any expenses that may arise in connection with your repatriation for medical reasons, urgent medical attention or emergency hospital treatment. The travel insurance should fully cover the period of your stay in the Schengen Area (or French overseas territories), please see list of approved insurance companies.
*A coverage “Worldwide” or “International” will be compliant in any situation (Short stay, Long stay, French overseas territories).
**For short stay the coverage area must encompass the totality of the Schengen area. An insurance mentioning only one destination country (e.g “France”) won’t be regarded as valid by the visa section.
Special insurance requirement for the long stay visa types:
Especially for the visa types mentioned above, the medical insurance required for your visa application is a “First Euro/Dollar” medical insurance for expatriates that covers the planned duration of stay. The insurance has to cover France or a larger zone (Europe, International etc...).
Travel Insurance that is 100% compliant with the Schengen requirements is mandatory for your visa application. Learn more.
Please check passport collection opening hours on Address page.
Collection in person
When your passport is ready to be collected, you will be notified online on your personal account page, by e-mail and by SMS notification, informing you to come to the TLScontact center with:
Collection by representative
Representative may retrieve your passport on your behalf with the documents listed below:
IMPORTANT: All documents mentioned above are mandatory for passport collection
If you would like to change the third party for collecting your passport, you will need to fill the same authorization letter with the information of the new representative and the letter has to be approved by TLScontact in advance. If the representative change was not notified and verified by TLScontact, TLScontact reserves the right to not allow the non-approved representative to collect the passport
Return by courier
TLScontact offers an Express Courier Return service, allowing you to receive your passport directly at your home or your office. To obtain this service please contact our call center.
If you choose to cancel this service after your application has been submitted, Express Courier Return fee cannot be refunded.
Recipient address and information for this service must be filled in by the applicant or representative during application submission appointment. Once the application has been submitted, no changes can be made to the recipient address and information. We therefore kindly ask you to confirm recipient address and information before the application submission.
Please note that passports that have not been collected from the TLScontact center after a duration of 3 months after it has been returned by the French Embassy to the TLScontact center will be given back to the French consulary authorities.
TLScontact supports the latest versions of these browsers:
Make sure your browser is up to date and get into the habit of installing software updates whenever they are available.
Internet Explorer (IE) 11 was released in 2013, and no feature updates released by Microsoft in years, which puts this browser behind others in terms of its ability to support new technologies. While Microsoft will continue to provide support for users of IE 11 for a few more years, the new default browser is Microsoft Edge.