In order to help you with your query, please complete the fields below.

  • If you wish to contact us via email, please fill your email and specify in the message box how we may assist you.
  • If you prefer to be called back, please enter as well your phone number and specify it in the message box. One of our Customer Service Representatives will get in touch shortly.
Email *
This email address will be used to contact you throughout the process.
Confirm Email *
Please re-enter your e-mail address.
Application Reference Number
Your TLScontact reference number is required if you have already lodged an application with us
Please select the option most relevant to your inquiry. Otherwise, please select "Other" and give a short description.
Phone Number
Phone number, as provided in your visa application. Only required if you want to be called back.
Call Back needed
Please select this option should you require a call back by one of our Call Centre agents.
Message *
Enter your message in full. Please write your query/complaint briefly and clearly.
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