Contact Us

A lot of useful information can be found on the FAQ pages and other pages of the TLScontact website. If you cannot find the answers to your questions, you can send us a message (after logging in or registering), or contact us by phone.

Our call center can be contacted by: +66 (0)2838 6688 from Monday to Friday, 08:00 to 16:30.


Attention: please prepare your passport number or your TLScontact reference number before calling us.

Our call center operators will answer calls about your visa application process in Thai, English or French, on the following topics:


  • Location of TLScontact Center
  • Check or change appointment time
  • Make appointments for groups of 5 or more people
  • Verification of passport status
  • Information about different types of visa
  • Eligibility of applicant
  • Information about visa fees