COVID-19: Sanitary measures implemented in our visa centres.
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Contact Us


Find us here:

Hanoi Visa Application Centre

8th Floor, Pacific Place
83B Ly Thuong Kiet Street, Tran Hung Dao Ward
Hoan Kiem District, Hanoi

Get in touch with our Call Centre:

You can contact us on the following number: + 84 (0) 24 3939 2662, from Monday to Friday 08:00 - 12:00 and 13:30 - 16:30 .

  • Please have your TLScontact reference number or passport number ready prior to speaking with one of our representatives. This can be found on your appointment booking confirmation.
  • Our operators will answer your queries in Vietnamese, French & English.
  • Our call centre has implemented the call back function. You will be invited to leave your phone number and our operators will call you back shortly afterwards. Please enter your phone number in full, including the country code (for example for France, type 0033...). In order to be reached, please kindly keep your phone available at all time. The call back number will display as +84 (0) 24 3939 2633 on your phone.

You can also contact us by filling out the form below.